Excellent
Timber Sash & Casement Window Restoration & Repair Specialists
Approved & Registered Installers
Dedicated Restoration Preserving Heritage Restoring Character On Timber Sash & Casement Windows
With more than 30 years of combined experience, CTWS specialises in the repair, restoration and refurbishment of traditional timber sash and casement windows across residential, listed and commercial properties.
From detailed timber repairs and draught proofing to glazing upgrades and full refurbishment, we combine traditional craftsmanship with modern restoration techniques to improve performance, longevity and appearance, while preserving the original character of your property.
We offer a complimentary, no-obligation site visit, providing honest advice, clear recommendations and a detailed estimate so you can move forward with Complete confidence.
What our customers say
From your initial enquiry through to completion, you can expect honest advice, clear communication, quality craftsmanship, and a respectful, tidy service. We take pride in protecting your home, keeping disruption to a minimum, and delivering carefully finished timber window repairs and restoration works built to last.
What you can expect
From your initial enquiry through to completion, you can expect honest advice, clear communication, quality craftsmanship, and a respectful, tidy service. We take pride in protecting your home, keeping disruption to a minimum.
Listed Buildings
We specialise in working on listed buildings and properties within conservation areas, carrying out sensitive timber window repairs and restoration works that preserve the original character and heritage of your home while respecting traditional detailing and planning requirements.
Get Ready For Winter
Winter Comfort Starts with CTWS
Prepare your home for the colder months with professional draught proofing and secondary glazing solutions from CTWS.
By reducing unwanted draughts, improving insulation, and helping retain heat, by reducing unwanted draughts, improving insulation, and helping retain heat.
Keep the Character, Lose the Draughts
Preserves the original character and appearance
More cost-effective than full window replacement
Extends the lifespan of existing timber windows
Explore Our Professional Services
FULL WINDOW REFURBISHMENT
Extends the life of timber windows and frames
Restores strength and stability
Saves money compared to full replacement
ROTTEN TIMBER REPAIRS
Improves thermal insulation and energy efficiency
Reduces heat loss and lowers energy costs
Maintains the original appearance of traditional windows
SLIM DOUBLE GLAZING UP-GRADES
Increases indoor comfort
Helps maintain a more consistent room temperature
Integrated and discrete
DRAUGHT PROOFING
Enhances sound insulation and lowers outside noise
Preserves original windows and period features
Ideal for listed and heritage properties
SECONDARY GLAZING
Improves indoor comfort in both winter and summer
Maintains original window frames in many cases
Suitable for heritage and listed buildings
VACUUM GLAZING
Improves overall appearance and finish
Seals small cracks and surface imperfections
Reduces long-term maintenance costs
PROFESSIONAL PAINTING & FINISHES
Reduces long-term repair and replacement costs
Extends the lifespan of windows and timber frames
Provides ongoing protection through regular inspections and upkeep
MAINTENANCE AND AFTERCARE
At Complete Timber Window Solutions We are committed to delivering quality craftsmanship, long-lasting results, and exceptional customer service, while remaining flexible to suit your individual requirements.
Client Reviews
Dec 05. 2025
Great Company, Highly Recommended
“I been using CTWS to refurb all our wooden windows in phases over the last year or so. They have been great. Attention to detail, restore old windows very sympathetically and have retrofitted slim line double glazing and draft proofing where possible and so now we have beautiful old windows to more modern standards. Would definitely recommend..”
Feb 01, 2026
Highly Recommended
“We spent some time searching for a company to restore the original windows in our Georgian house and are so pleased we found CTWS. The team worked so carefully and with such skill to preserve and refurbish our wooden sash windows, including adding invisible double glazing that has made a big difference to the warmth of the house. The windows look wonderful now. Great customer service too. We cannot recommend highly enough.”
Mar 30, 2026
Fantastic from Start to Finish
“I spent quite some time looking for a company to repair wooden sash windows in our listed Georgian house and from the initial enquiry to the completion of work, CTWS didn't disappoint. Stuart and the team were able to fit me in to do an urgent repair and couldn't have been more helpful. Skilful, hardworking, tidy and a pleasure to have around, so ticked all the boxes for me!
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Frequently Asked Questions
Get in touch if you have any specific questions you would like to ask. We are always happy to help
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If you have chosen a package that includes painting then yes we would repaint the windows after the repairs have been completed
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This is a very common problem, as part of our draught proofing installation or refurbishment packages we will free up your windows and return them to full working order.
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This will all depend on a number of factors that we have to consider such as location, window size and accessibility, the amount of repairs required, if there are any broken glass panes, if you require draught proofing installation, or double glazing upgrades, painting etc.
It is best to speak to one of our advisers and book a survey.
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Yes. Usually this can be resolved. Our draught proofing service will eliminate that problem.
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We regularly work on Grade 2 listed buildings & properties in conservation areas. Like for like repairs do not require planning permission as they do not change the appearance of the building.
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No, our slim double glazing units are designed to look like single glazing but have the modern day attributes.
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No, we do all of our work onsite, however, if we need to have a new sash or casement window manufactured because its beyond economical repair we will remove it and cover the window opening with board to make the property secure during the manufacturing process.
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Five Star Trustpilot Reviews
From your first enquiry to the final completion of your project, we deliver a friendly, first-class and transparent service backed by our 5* reviews on Trustpilot.
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Your local Specialist
At CTWS we provide professional specialist services throughout Dorset, Hampshire and Wiltshire. Restoring the timeless charm of your period timber windows.
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Guarantee on Workmanship
Our workmanship guarantee provides added peace of mind, covering the quality and standard of our restoration for 12 months following completion.
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Listed Building Specialists
Specialists in the restoration and preservation of timber windows within listed buildings and conservation properties.
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Trustworthy & Reliable
You can completely trust us to work in and around your home even if you can’t be there yourself due to your own commitments.
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Quality Craftmanship
All of our dedicated conscientious professional craftsmen are tidy, friendly, polite and work to a high standard.
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Premium Quality Materials
We use premium Tikkurila paints to provide a long-lasting, durable finish with excellent colour retention and protection for timber windows.
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Supporting Guide Dogs UK
We are proudly sponsoring Guide Dogs UK. Please help us to raise £10K so we can name a guide dog puppy “Timber” & follow his training program.
Start Your CTWS Journey
Contact us today & book a FREE survey with our experienced & friendly surveyor. No obligation or hard sale just a professional assessment & advise on how we can help to get your windows back to how they once were.
We don’t just offer window services…
…we offer end-to-end seamless and stress-free solutions that will revitalise your windows.
Book a free window survey and we will provide a fully detailed & itemised quotation for your consideration.
Have a question or would like to know more
07379282490 | 01202 668214
and speak with our experienced & friendly advisor today.
Find Us
Email: stuart@ctws.co.uk
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